2021-09-14

Netcare Scheduled Outage - Thursday September 16, 2021, 21:00-03:00 Friday September 17, 2021

Alberta Netcare Portal will be unavailable between September 16, 2021 21:00 and 03:00 September 17, 2021, to accommodate system upgrades. Connect Care will not be able to launch Netcare during this time. 

Users who are logged in during this time will be disconnected and will need to re-authenticate following the outage period. 

If urgent access to results is anticipated during these periods, please refer to and complete the ANP Downtime Contingency Kit in advance of the maintenance. 

For any questions or concerns, AHS employees please contact 1-877-311-4300, while Community Alberta Netcare users (outside AHS) can contact the Provincial Helpdesk at 1-877-931-1638.

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