2020-09-23

Connect Care Scheduled Integration Downtime - Thursday September 24, 2020, 00:45-01:30

The Connect Care clinical information system shares information with a number of other health information systems. The associated interfaces need periodic maintenance. 

A scheduled update to the Connect Care integration engine will occur Thursday September 24, 2020 in the early morning hours (after midnight) between 00:45 and 01:30.  Some system interfaces are affected but not the main medical record.

There will be no user-perceived change in function post-update. However, improvements will be made to communication channels between the medical record and some supporting information systems.

During the short downtime, Connect Care users may note delays in patient and clinical information exchanged between Connect Care and other applications. Information entered during the downtime will be queued and then automatically updated once the integration engine restarts. 

PRD will not go offline. In addition, Netcare remains available. 

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