2019-12-05

All Physician Bulletin - In-System Dictation Downtime

All-physician-bulletins highlight stumbling blocks, and solutions, that all physicians need to be aware of when starting to use the Connect Care clinical information system.

Dragon Medical One brief Downtime Dec 06, 0100-0200...
There is a scheduled Dragon Medical One (DMO) outage set for December 6 sometime between 0100 and 0200 (overnight). The vendor hopes it may be complete in <10 mins.
During this time, physicians will receive an error message if they try to start a new in-system dictation using DMO. Any dictation initiated before the downtime will be saved, but users will not be able to start another dictation session until the upgrade is complete.

Of course all other methods of documentation remain available within Connect Care. Users who strongly prefer DMO can record a few text notes and return later to delete and dictate or supplement and dictate.

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